Official Support Page
SCIExams Support
This page provides support information for users of SCIExams. If you have questions, bug reports, or support requests, you can contact the developers directly using the information below.
1. Developer
- App Developer: Ken Wu
- API Developer: Samson Zhong
2. Contact
For questions, bug reports, or support requests, please contact the developers by email:
- Ken Wu: 3587414138@qq.com
- Samson Zhong: samson_zhong@outlook.com
We will do our best to respond as soon as possible.
3. Support Scope
Support is available for the following issues:
- Importing exam timetable images
- OCR recognition issues
- Calendar export issues
- Calendar write permission issues
- Photos or file permission issues
- General troubleshooting and bug reports
4. Notes
The OCR feature requires an internet connection to work properly.
In some Mainland China network environments, access to the online OCR service may be limited. If you encounter connectivity-related issues, please contact the developers by email.
5. FAQ
What if image recognition returns incomplete information?
Please try a clearer screenshot with visible date, time, location, and paper code. You can also edit the event manually before exporting.
What if the .ics file does not import correctly?
Please confirm that the event date and start time are filled in completely. On iPhone or iPad, Safari usually provides the best import experience.
6. 中文说明
本页面用于为 SCIExams 用户提供支持信息。
- App 开发者：Ken Wu
- 邮箱：3587414138@qq.com
- API 开发者：Samson Zhong
- 邮箱：samson_zhong@outlook.com
如有问题、Bug 反馈或支持请求，可通过以上邮箱直接联系开发者。
支持范围包括：
- 考试时间表图片导入
- OCR 识别问题
- 日历导出问题
- 日历写入权限问题
- 相册或文件权限问题
- 一般故障排查与 Bug 反馈
OCR 功能依赖在线服务。
在中国大陆部分网络环境下，访问相关在线 OCR 服务可能受到限制。如遇到网络连接问题，请通过邮箱联系开发者。